Reference

w67 Legal access for Indonesia accounts

w67 Legal pages put account rules, data choices, payment records and contact steps in one place.

ACCOUNT TERMSDATA REQUESTSLOCAL ACCESSPAYMENT RECORDS
w67 w67 Legal access for Indonesia accounts
HELP WITH POLICY QUESTIONS

Get Legal help near your account

A clear contact route matters when a Legal question affects your account or payment record. Start from the support path shown inside your account area and include the account phone number, relevant date and payment reference where applicable. We use those details to locate the correct record without asking you to send unrelated documents. If your account access is unavailable, use the contact route presented on the sign-in or payment-status screen.

Team online

Account access

For questions about Legal access, share the phone number connected to your account and the screen where the issue appeared. We can then check the relevant access step.

Payment records

When DANA, OVO, GoPay or QRIS status needs checking, include the payment reference and date. We compare that record with the account details before responding.

Data requests

Ask for a data copy, correction or deletion through the account support path. We may need account verification so changes are made for the correct person.

RECORDS AND SECURITY

How w67 handles your account records

We keep our Legal process practical: collect only what is needed for account access, payment matching and security checks, then use the stated purpose for each record.

Data handling

We use account details to manage access, verify the phone connected to your account and connect payment references with the…

Cookies

Cookies can retain sign-in preferences and basic page settings.

Account security

A phone verification step helps confirm account ownership before access.

Record retention

We retain account and payment records for the period needed for the stated account, security and Legal purposes, subject to…

Correction requests

If your name, phone number or account detail is wrong, contact us through the account support path.

Who to contact

Our support path handles questions about data, cookies, access, retention and payment records.

Legal answers for DANA and account access

These Legal answers cover the account, data and payment questions you may search before opening an account with w67. We keep the wording tied to the actual steps used for Indonesia access, including phone verification, payment matching and requests for account changes.

It covers account access, phone verification, data handling, cookies, retention, payment records and contact steps. Access depends on local law, so check your own eligibility before opening or using an account.

Yes. Our Legal terms cover payment references created through DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes, including checks needed when a payment does not match your account.

We may need your account details and the phone number connected to the account. A phone verification step can confirm ownership before access, especially when an unfamiliar device or sign-in needs checking.

You can request a copy or correction through the account support path. Include the specific detail you are asking about, and we may verify your account before releasing or changing the record.

Cookies can retain sign-in choices and basic page settings. You can adjust browser controls, but changing cookie permissions may affect the way account access and payment-status screens operate.

Records are kept for the period needed for the stated account, payment and security purposes, subject to local law. You can ask support about the retention connected with a particular record.

Use the support path shown in your account, sign-in or payment-status screen. Share your account phone number and the reason for contact so we can locate the relevant Legal access step.